Support Wardlaw tenants overnight through trauma-informed care, crisis de-escalation, and hourly safety checks. This on-site awake shift runs from 11:30pm to 9:30am.

The Overnight Frontline Worker maintains a protected, secure, clean, and supportive workplace at Wardlaw Residences. Working with a shift partner, you supervise and engage tenants, respond to needs, and support conflict resolution. The position also involves documentation, telephone coverage, housekeeping, and shift-change communication.

Key Responsibilities:
Conduct and document hourly facility and safety checks
Supervise tenants and provide timely check-ins and follow-up
Apply trauma-informed de-escalation during conflicts and crises
Complete reports, logs, telephone duties, and overnight housekeeping




Communicate safety information during thorough shift-change meetings

Requirements:
Degree or diploma in Social Work, Child and Youth Care, or equivalent
Minimum one year supporting seniors, newcomers, or youth experiencing housing instability
Knowledge of trauma-informed care, harm reduction, and anti-oppressive practice
Current CPR, First Aid, CPI/NVCI, and Vulnerable Sector Check
Ability to remain awake throughout the shift and manage crises calmly

Bring sound judgement, accurate documentation, and respectful tenant engagement to Wardlaw’s overnight supportive housing setting.

📌 Overnight Frontline Worker Wardlaw Residences Toronto
🏢 Youth Without Shelter
📍 Toronto