ClaimsPro LP seeks a Claims Triage Specialist in office in Mississauga, handling customer service, claims creation, triage, and inbound calls.
This full-time position supports current claim reports received by email, fax, and telephone. You will document calls, enter data, identify loss types, and coordinate responses for complex claims nationally. Previous insurance exposure is preferred.
Key Responsibilities:
Field and enter recent claims reports from multiple channels
Triage claim notices according to service level agreements
Identify loss types and coordinate appropriate responses
Manage communication from seven zonal email boxes
Follow up with insurers and adjusters regarding claim details
Requirements:
Minimum three years in customer service or support
Post-secondary education
Exceptional Outlook, Word, Excel, and PowerPoint skills
Robust written and verbal communication abilities
Insurance experience or CIP coursework is an asset
Bring organized claims intake, customer service, and communication skills to ClaimsPro LP's Mississauga triage team.