Support Workleap employees remotely from Montreal with Microsoft 365, Entra ID, and SaaS administration expertise. Resolve issues quickly while keeping service human and reliable.

As an IT support specialist, you will provide first- and second-line assistance across access, SaaS tools, endpoints, and internal requests. Your work supports employee productivity while improving how the team documents and resolves recurring issues. French and English fluency is required.

Key Responsibilities:
Deliver reliable support to Workleap employees
Manage access and SaaS tools securely
Deploy, rotate, and inventory Windows and macOS devices
Document knowledge to reduce repeat requests
Improve processes using AI and automation

Requirements:
Fluency in spoken and written French and English
First- and second-line IT support experience
Microsoft 365 and Entra ID familiarity
Access management and SaaS tool experience
Windows and macOS fleet management knowledge

Bring bilingual IT support, Microsoft 365 administration, device management, and practical automation skills to Workleap’s internal technology team.
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📌 It Support Specialist Microsoft 365 Montreal
🏢 Pingboard
📍 Montreal