Support women through trauma-informed case management at YW Calgary, using safety planning, advocacy, and client-centered support. Work full time Sunday through Thursday, noon to 8 p.m.

Reporting to the Manager, Transitional Housing, this Case Manager supports women experiencing homelessness, mental health challenges, poverty, addictions, violence, and abuse. You will build trusting relationships, assess needs and strengths, and develop individualized plans. The work helps clients pursue resilience, independence, and long-term stability.

Key Responsibilities:
Build trusting relationships through trauma-informed, empowering practice
Conduct intake, assessments, safety planning, and case planning
Provide crisis intervention, counselling, coaching, and de-escalation
Advocate and navigate income, healthcare, legal,



and community services
Maintain case files, referrals, documentation, and client transitions

Requirements:
Bachelor’s degree in social work, counselling, or related field
Registration with a relevant skilled association, such as ACSW
At least two years supporting vulnerable women and complex populations
Current CPR, First Aid, ASIST, and NVCI training
Solid communication, organization, cultural competency, and relationship-building skills

Bring trauma-informed case management, advocacy, and safety planning expertise to support women through transitional housing services at YW Calgary.
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📌 Trauma Informed Case Manager Calgary (Canada)
🏢 YWCA Calgary
📍 Canada