Lead branch operations at ARS Responds Canada using restoration expertise, project management, and team leadership to serve policyholders and insurers.

As Branch Manager, you will oversee claim intake, emergency services, project management, scheduling, and customer satisfaction. Your experience with evaluating claims, scoping, estimate writing, and restoration processes will support team development. You will manage performance, communications, documentation, vendors, and service quality.

Key Responsibilities:
Oversee claim intake, emergency services, projects, scheduling, and satisfaction
Monitor communications, authorizations, documentation, and digital filing
Lead project managers, coordinators, technicians, and administrative staff
Manage vendors, safety, quality,



timelines, warranties, and payables
Prepare performance reports and action plans for Senior Management

Requirements:
Seven-plus years in water and fire restoration
Proven leadership and team management skills
Knowledge of restoration processes, techniques, and equipment
Financial management and budgeting experience
IICRC WRT, FSRT, and MRS certifications

Apply restoration leadership, financial management, and project oversight to branch operations serving clients through ARS Responds Canada.
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📌 Restoration Branch Operations Manager Ottawa
🏢 ARS Responds Canada
📍 Ottawa