Elevate customer success with Jobber as a Retention Specialist. Engage directly with at-risk customers to provide meaningful solutions and strengthen their experience.As a key member of the Customer Success team, you will actively help prevent churn and foster long-term relationships with clients in Edmonton, Toronto, Vancouver, and Kitchener-Waterloo. Utilize exceptional communication skills and problem-solving acumen to address concerns and translate Jobber's offerings into impactful solutions tailored to each client's needs.Key Responsibilities:Engage with customers at risk of cancellationConduct proactive outbound retention callsFacilitate scheduled value sessions for customersUncover root causes of churn riskProtect and retain recurring revenueRequirements:Experience in high-volume, customer-facing environmentsGenuine curiosity about customer challengesStrong verbal communication skillsAbility to influence outcomes through consultative conversationsAdaptability in a growing environmentHelp ensure Jobber customers succeed by connecting them to solutions that drive their long-term growth.

📌 Retention Specialist At Jobber (Kitchener)
🏢 Jobber
📍 Kitchener