Coordinator, Consulting & Community Solutions Job Alerts Link Coordinator, Consulting & Community Solutions Job Description Brand: MCI Country/Region: Canada Work Location: Toronto Workplace Type: Remote Contract type: Permanent Job Function: Project Management Information at a Glance

We are a global engagement marketing agency that creates human-centric touchpoints that unleash the power of people to deliver innovation and growth.
Firm believers in the power of building community since 1987, we are helping brands, associations and not-for-profit organisations solve their key people challenges through our core expertise: Live & virtual events, Strategic & digital communications and Consulting & community solutions.
We are an independently owned agency, headquartered in Geneva, Switzerland, with a global presence of 60 offices in 31 countries.

JOB OBJECTIVE

MCI Canada’s Consulting & Community Solutions (CCS) team serves as a strategic partner to national and international associations, delivering integrated leadership, governance, membership, and conference solutions that enable long‑term sustainability and organizational growth.

This role is specifically is responsible for supporting the overall delivery of association management and conference services within MCI Canada’s Consulting & Community Solutions division. The role of Coordinator is a fast-paced position on a winning team that offers opportunity for growth, entrepreneurship, and learning.

MAIN RESPONSIBILITIES

- Association Operations – the coordinator is an adept multi-tasker, who can manage several diverse tasks such as but not limited to:
- Support client deliverables in a diverse range of areas including administration, membership, governance, finance,



database management, education, conference management, technology, communication, and marketing.
- Oversee client and MCI technology systems used for membership, registration, CRM, sponsorship, exhibitions, marketing, and communications.
- Participate and take minutes in committee and board meetings, as required.
- Assist with document preparation and circulation.
- Maintain up to date organized documents, user manuals, workflow, and file structure, ensuring client timelines, priorities, polices, and procedures are adhered to.
- Develop new documents, templates, and user manuals, as required.
- Produce accurate and complete reports.
- Support association special projects such as membership drives, awareness campaigns, webinars, and strategic planning sessions.
- Develop and deploy strategies and campaigns that drive member recruitment, engagement, and retention.

- Association Conferences & Events – the Coordinator understands the importance of association education and events and will lead and/or support all phases of event project deliverables such as:

- Managing client deliverables in a diverse range of areas including, but not limited to: program logistics, speaker management, food & beverage management, venue/hotel logistics, abstract management & communications, marketing collateral development,



sponsor & exhibit management and social event management
- Maintaining project timelines, priorities, and checklists
- Supporting speaker management with the Operations team, including ongoing direct communication with clients and speakers to help coordinate speaker invitations and entitlements, presentation materials, travel arrangements and etc.
- Assist with event preparation requirements as needed (i.e. registration materials, name tags, attendee materials, printing needs, shipping requirements and show flow file management).
- Updating project registration systems and online conference management software and websites
- Producing accurate and complete reports including rooming lists, registration lists and F&B; grids
- Supervising and training in office staff, suppliers, and event contractors
- Managing and leading the full scope of smaller projects, as required
- Sit in client facing meetings and conference calls and provide updates and draft minutes
- Maintaining up-to-date documentation and user manuals, while working on developing new templates

DESCRIPTION OF THE RELATIONSHIPS

- This job function reports directly to:
- Association Management Operations: Senior Manager, CCS and the appointed Association Manager / Executive Director
- Association Conferences & Events: Conference Operations Manager
- Consulting & Community Solutions: Director

- This job function works in collaboration with association and conference project managers and coordinators and MCI Canada business units, as required.
- The successful candidate will:

- Work and collaborate internally with all members of the Consulting & Community Solutions team, the accounting team, MC

📌 Coordinator, Consulting (Vancouver)
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