Join Xplore Inc. as a UX Designer focused on enhancing customer journeys in rural connectivity. Contribute to design strategies that empower Canadians through digital experiences.In this senior role, you will direct the design and strategy of customer journeys at Xplore. Your focus will be on improving interactions from onboarding to retention, collaborating with cross-functional teams to translate insights into meaningful user experiences. With emphasis on digital channels, you will guide the innovations that shape customer satisfaction and loyalty.Key Responsibilities:Partner with stakeholders to identify customer pain pointsCreate experience maps, wireframes, and prototypesCollaborate with product and tech teams for implementationFacilitate workshops to define and align on solutionsFrame and address complex user experience challengesRequirements:5+ years in UX and interaction designExperience in journey mapping and service designStrong portfolio showcasing UX artifactsProficiency in cooperative design tools like FigmaKnowledge of agile methodologies and iterative designLeverage your design expertise at Xplore to impact customer experiences across Canada.

📌 Ux And Customer Journey Designer At Xplore (Woodstock)
🏢 Xplore
📍 Woodstock