Serve Kelowna customers through accurate financial transactions and personalized banking advice as a Customer Experience Associate at TD Canada Trust.

This 15-hour role supports TD Canada Trust’s frontline branch service within Personal and Commercial Banking. You will understand customer needs, recommend suitable solutions, resolve concerns, and promote products while following operating procedures, regulations, and TD’s Code of Conduct and Ethics.

Key Responsibilities:

- Process deposits, withdrawals, bill payments, and other financial transactions
- Determine customer needs and recommend appropriate banking solutions
- Resolve concerns and escalate non-standard activities when necessary
- Promote banking solutions and complete processes accurately




- Deliver quality experiences and recommend operational improvements

Requirements:

- High School diploma and/or one-plus years of relevant experience
- Undergraduate degree or equivalent is an asset
- Solid administration, organization, planning, and time management skills
- Working knowledge of Word, Excel, Outlook, and internet tools
- Calm, courteous, accurate, and effective communication skills

Bring customer service, transaction processing, and banking solution expertise to TD Canada Trust customers in Kelowna.

📌 TD Banking Customer Experience Associate (Kelowna)
🏢 TD Bank Group
📍 Kelowna