Customer service and plumbing product knowledge define this Counter Sales Representative position with ROBINSON. Provide personal service directly from a company location.
As a Counter Sales Representative, you will inform customers about products, services, pricing, promotions, and delivery. You will enter orders, fill them accurately, and address complaints professionally. The work also includes warehouse support, stock checks, and shipping and receiving as required.
Key Responsibilities:
Provide product, service, pricing, promotion, and delivery information
Enter customer orders into the system
Fill orders promptly and accurately
Handle complaints courteously and professionally
Stock shelves and maintain warehouse aisles
Requirements:
Robust customer service background
Solid understanding of plumbing products
Results-oriented approach with robust attention to detail
Excellent communication and interpersonal skills
Proficiency with general computer programs
Use customer service, product knowledge, order accuracy, and communication skills to support ROBINSON customers and warehouse operations.