Deliver friendly customer service at Michaels in Hamilton, Ontario, while helping shoppers find products and completing rapid, friendly checkouts.

As a Service Team Member, you will support customers throughout the store and execute cash handling to standards. The work includes Rewards and Private Label Credit Card enrollments, Voice of Customer surveys, and Omni channel processes. You will also support truck unloading, stocking, merchandise recovery, and Custom Framing training.

Key Responsibilities:
Help customers locate products and provide shopping solutions
Complete rapid, friendly checkouts and enrollments
Assist with BOPIS and SFS processes
Unload trucks, stock merchandise, and complete planograms
Maintain store recovery and in-stock standards

Requirements:
Retail or customer service experience preferred
Ability to remain standing for extended periods
Ability to move throughout the store
Ability to lift heavy boxes and access high shelves
Must be at least sixteen years old

Bring customer service, cash handling, stocking, and recovery skills to Michaels’ Hamilton store team serving shoppers daily.
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📌 Michaels Customer Service Team Member Hamilton (Canada)
🏢 Michaels
📍 Canada