Manage customer deductions at Nortera in Brossard, using organization and attention to detail to support customer service and sales teams.

As a Customer Accounts Agent, you will process deductions and related administrative tasks under the Customer Service and Dispatch Manager. The position supports Nortera’s customer service and sales activities across North America. French and English communication, Office Suite knowledge, and analytical skills are central to the work.

Key Responsibilities:

- Record and track customer deductions daily in the system
- Verify deductions against previously authorized agreements
- Locate and attach supporting documents through customer portals
- Submit complaints and follow up on invalid deduction refunds
- Generate invoices, issue credits, and update claims files

Requirements:

- Minimum three years’ administrative support or customer service experience
- College or skilled studies diploma
- Good knowledge of the Office Suite
- Good oral and written French and English communication
- Initiative, analytical ability, teamwork, and meticulous attention to detail

Bring customer deductions, claims tracking, bilingual communication, and administrative precision to Nortera’s Brossard team.

📌 Customer Deductions Administrator Brossard
🏢 Nortera Foods
📍 Brossard