Support diversion case management at The Salvation Army’s Hamilton Booth Centre in Hamilton, using assessment, referrals, and client-centered problem solving.

This permanent full time Diversion Case Worker position supports Booth Centre Shelter residents with difficult social adjustment challenges. You will complete intake assessments, establish goals, monitor progress, and prepare discharge plans. The work includes community referrals, crisis response, documentation, and harm reduction supports.

Key Responsibilities:

- Develop and maintain an assigned caseload
- Complete intake assessments using VI-SPDAT and Diversion tools
- Provide problem-solving and referral counseling
- Build community networks and connect residents with resources
- Record shift activities and incidents factually

Requirements:

- University or college diploma in Social Service
- Related life experience may supplement education
- Knowledge of community-based resources
- Excellent oral, written, and interpersonal communication skills
- Ability to complete vulnerable sector screening

Bring assessment, referral counseling, documentation, and harm reduction capabilities to resident-focused work at Hamilton Booth Centre.

📌 Diversion Case Worker Hamilton (Canada)
🏢 TSA The Salvation Army TSA
📍 Canada