Master overnight hotel audits at Sutton Place Hotel Toronto, using OPERA, guest service, and detailed financial controls. Work begins at 11:00pm.

Northland Properties is considering a full time Night Audit Agent for its 118-room downtown Toronto hotel. You will support overnight front desk operations, guest requests, payments, and accounting processes. The position requires customer service experience, computer proficiency, and careful problem-solving.

Key Responsibilities:
Provide courteous overnight guest welcomes and exceptional service
Complete guest check-ins, check-outs, and payment collection
Audit room rates, balances, charges, and billing instructions
Process nightly systems, credit card deposits, and wake-up calls
Report emergencies,



repairs, unusual matters, and security concerns

Requirements:
Minimum two years of customer service experience
One year of guest service, front desk, or accounting experience
Solid computer systems knowledge; OPERA experience is preferred
Exceptional verbal and written communication skills
Valid driver's license with a clean driver's abstract

Bring overnight audit accuracy, OPERA knowledge, and exceptional guest service to Sutton Place Hotel Toronto in downtown Toronto.
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📌 Night Audit Agent Toronto
🏢 Northland Properties
📍 Toronto