Lead the Customer Success strategy at Vention, enhancing customer value through exceptional support and onboarding. This role fosters robust relationships while driving product adoption.As the Vice President of Customer Success, you'll own the entire post-sale journey for thousands of industrial clients. With a technology-driven approach, you'll develop success metrics and streamline processes to maximize customer satisfaction and retention. This position requires deep enterprise software knowledge and operational leadership.Key Responsibilities:
Lead tailored onboarding strategies for rapid customer adoption
Oversee customer support operations with efficiency goals
Build remote support capabilities to minimize downtime




Drive subscription renewal and retention initiatives
Recruit and develop a high-performing Customer Success teamRequirements:
12+ years in Customer Success or related leadership roles
Experience in enterprise Saa S or industrial software sectors
Robust understanding of IT systems and APIs
Proven ability to enhance customer onboarding and satisfaction
Exceptional leadership and communication skillsElevate customer success at Vention by leveraging your expertise in technology and operational efficiency.#J-18808-Ljbffr

📌 Vice President Of Customer Success At Vention Montreal
🏢 Vention
📍 Montreal