Take the lead in client success with Green Shield, a national non-profit, where you will be pivotal in client strategy and relationship management. Focus on ensuring a seamless, integrated experience across various business lines and functions.As Vice President of Client Success, you'll oversee Green Shield’s strategic client relationships and develop the Client Success function. Your role involves closely collaborating with multiple teams to ensure client retention and satisfaction while building growth strategies. You will be accountable for key performance metrics and enhancing client health across the organization, aligning strategies with local market needs.Key Responsibilities:
Build and scale the Client Success function across all operational areas
Drive strategic relationships with key client portfolios
Develop tailored client strategies and relationship frameworks
Adapt enterprise strategies to the Quebec market
Establish client performance and retention metricsRequirements:
Senior leadership experience in client success or

📌 Vice President Of Client Success At Greenshield Toronto (Canada)
🏢 Green Shield Canada
📍 Canada