Support financial advisors remotely from Montreal as a bilingual IT Service Desk Specialist using French, English, and troubleshooting skills. Infotek Consulting is hiring for a six-month contract with a leading Canadian financial services organization. You will provide first-line technical support to advisors, assistants, and multi-advisor firms. Structured training, coaching, and team support are provided. Key Responsibilities: Answer calls from the advisor community Troubleshoot hardware and software issues Ask questions to identify problems and solutions Explain fixes in clear, straightforward language Document calls and escalate issues when needed Requirements: One-plus year in call center or technical support Fluency in spoken and written French and English Strong troubleshooting and problem-solving skills Strong de-escalation skills under pressure High school diploma Apply your bilingual communication, technical troubleshooting, and customer service skills supporting financial advisors through remote service desk assistance. #J-18808-Ljbffr

📌 Bilingual It Service Desk Specialist (Montreal)
🏢 Infotek Consulting
📍 Montreal