Marine Insurance Broker – Customer ServiceWe are looking for a RIBO-licensed insurance broker who is passionate about customer service and enjoys providing expert advice to clients. At ELCO, we believe that being a great insurance broker goes beyond selling policies. It's about understanding clients' needs, building trust, and providing the right advice and protection.Who We AreELCO specializes in pleasure boat insurance, offering APRIL Marine products across Quebec and Ontario. We are part of the APRIL Group, a globally recognised leader in the insurance industry.Our strength lies in our expertise and our commitment to providing personalized advice and outstanding customer service.At ELCO, our brokers become specialists in APRIL Marine insurance products, helping boat owners understand their coverage and enjoy their time on the water with peace of mind.Looking for a recent challenge where you can develop your expertise, make a real difference for clients, and be part of a growing company? Join us!Your Main Responsibilities Will IncludeAdvising clients on pleasure boat insurance products and coverage.Handling incoming client requests, policy changes, and renewals.Providing exceptional customer service and ensuring timely follow-ups.Developing expertise in APRIL Marine insurance products.Supporting the sales team with quotes and new business when needed.Collaborating with brokers, assistants, and the APRIL Marine underwriting team.Investigating existing policies to verify coverage details, review policy information, and resolve discrepancies.To Apply For This Position, You Must HaveA valid RIBO license (required)2–3 years of experience as an insurance broker, preferably in personal linesExcellent English,



both spoken and writtenStrong customer service skills and a genuine interest in advising and helping clientsExcellent organizational skills and the ability to manage multiple requests and prioritiesA strong sense of responsibility, autonomy, and attention to detailThe ability to work collaboratively in a team environmentExperience in boat insurance (an asset)At ELCO, Our Values Are Lived Every DayPeople come first. We trust our employees and value their contributions.Teamwork is essential. We support and respect each other. When one of us succeeds, we all succeed.Initiative is encouraged. We believe in giving employees the opportunity to make a difference.Continuous improvement matters. We challenge existing practices to keep moving forward.Open communication is key. Our managers are accessible, and collaboration across teams is encouraged.Why Our Employees Love Working At ELCORecognized as one of the best employers in the insurance industry, we offer our employees a wide range of benefits:Competitive salaryCommission on salesFlexible work hours (35 hours per week) fully remote, occasional office attendance if required3 weeks of vacation starting in the first year, 5 mobile holidays per year, and a day off for your birthday!Competitive benefits program, including group insurance, employee assistance program, and telemedicine for employees and their familiesSavings incentive (Group RRSP, 2.5% employer contribution)Office equipment provided at homeProfit-sharing (bonus program). Available to all employees starting from the first yearEnhance your knowledge with paid training, 100% covered by the employerUnlimited career advancement opportunities, valuing initiative and mutual trustParticipate in our referral program: up to $1000 for each new referred employeeTake part in extraordinary team activities: sailing initiation courses, jet skiing excursions, and much more!Ready to become part of our team and develop your expertise in pleasure boat insurance?For more information about the company and its values, feel free to reach out or visit our website: www.Aprilmarine.Ca & www.Clubaprilmarine.Ca

📌 Marine Insurance Broker - Customer Service - Remote (Boucherville)
🏢 ELCO
📍 Boucherville