Drive season ticket renewals with the Saskatchewan Roughriders in Regina while strengthening relationships through transparent, personalized fan service. Support Rider Nation from Mosaic Stadium.

As a Fan Services Representative, you will support loyal season ticket members and fans through renewals, upgrades, questions, and special requests. You will use phone, email, text, and in-person communication to deliver solutions and encourage long-term loyalty. The position combines customer service, ticket operations, retention, and database management.

Key Responsibilities:
Engage members throughout season ticket renewal processes
Answer questions and provide tailored renewal solutions
Assist ticket upgrades, changes, payments, and special requests




Track follow-ups and maintain fan engagement records
Meet individual and team renewal targets

Requirements:
Customer service or ticket operations experience preferred
Robust written and verbal communication skills
Confidence discussing renewals, upgrades, and retention
Ticketing software or CRM proficiency preferred
Availability for home games and rotating Saturday shifts

Bring renewal expertise, relationship-building ability, and organized customer service to Saskatchewan Roughriders fans at Mosaic Stadium.
J-18808-Ljbffr

📌 Fan Services Representative Ticket Renewals Regina (Canada)
🏢 Saskatchewan Roughrider Football Club
📍 Canada