Serve pet-loving guests at Homes Alive Pets in Lethbridge using transparent communication, honest advice, and solid customer service. Training is provided.

As a Customer Service Representative, you will support guests and their pets throughout the store experience. You will operate the till, process returns, fulfill orders, stock shelves, and share brand-agnostic product guidance. Product, pet care, and nutrition training is provided for candidates with guest service experience or willingness to learn.

Key Responsibilities:
Greet guests and understand their pets’ needs
Offer honest, brand-agnostic product and pet care advice
Operate the till and handle cash accurately
Process returns, exchanges, and pickup orders
Keep shelves stocked, clean, organized, and current

Requirements:
Ability to lift up to 50 pounds repeatedly
Willingness to work in freezers down to -18°C
Comfort operating WAVE at height after training
Comfort working around dogs and cats
Availability for evenings, weekends, and holidays

Bring communication, pet care interest, and dependable store service to Homes Alive Pets in Lethbridge every day.
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📌 Pet Retail Customer Service Representative Lethbridge
🏢 Homes Alive Pets Internal Job Board
📍 Lethbridge