Join Elation Health as a Remote Support Engineer, enhancing patient experiences through AI-driven solutions and customer insights. Use your engineering skills to solve complex cases and shape product quality.As a Support Engineer, you will bridge the gap between customers and product functions. This role requires 1-5+ years in Engineering or data analytics, with a strong focus on AI automation. You will work closely with Product and Engineering teams, synthesizing case information, and mentoring peers on AI applications and workflows.Key Responsibilities:Synthesize customer insights through weekly and monthly reportsManage escalated customer cases with critical judgmentConfigure and own AI quality for productive case resolutionAutomate workflows and internal tools for team efficiencyMentor team members on technical skills like SQL or scriptingRequirements:1-5+ years experience in Engineering, AI, or data analyticsProficient in Python, SQL, or JavaScriptSolid customer-facing communication skillsDemonstrated ability to construct and ship projectsStrong pattern recognition and problem-solving abilitiesEmpower clients and transform case management with your technical insight and creativity.

📌 Remote Support Engineer At Elation Health (Mississauga)
🏢 Kenyan Edu
📍 Mississauga