Answer warm customer calls as a Groundworks Appointment Center Specialist in Calgary, using phone skills and computer proficiency onsite. Book services and memberships.

This full time specialist serves as customers’ first contact with the Groundworks brand. You will answer inbound calls, place warm outbound calls, book new-service appointments, and sell service memberships. The work requires communication, adaptability, customer information maintenance, and comfort with sensitive sales conversations.

Key Responsibilities:
Answer inbound calls from Groundworks customers
Make warm outbound calls without cold calling
Book appointments for current services
Sell service memberships to customers
Maintain accurate customer information

Requirements:
One-plus years of customer service or customer-facing experience
Valuable phone skills and competitive nature
Excellent communication skills and positive motivation
Comfort using computers throughout daily work
Reliable attendance and flexibility for varying shifts

Bring customer service, phone communication, and computer skills to Groundworks’ Calgary appointment center with warm customer interactions.
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📌 Appointment Center Customer Service Specialist Calgary
🏢 Groundworks
📍 Calgary