Lead live CCTV monitoring and response coordination as a full time Security Operations Centre Supervisor working on-site in Burnaby, British Columbia.

This working-supervisor position combines hands-on monitoring with team leadership and operational coordination. You will supervise monitoring coverage, track incidents, coach team members, and maintain procedures. The role supports continuous oversight for dedicated client security monitoring.

Key Responsibilities:

- Supervise monitoring teams and maintain continuous operational coverage
- Perform live CCTV monitoring and incident response tracking
- Lead onboarding, sit-in training, and ongoing coaching
- Update standard operating procedures, workflows, and training materials




- Identify quality trends and escalate reports to management

Requirements:

- Valid British Columbia Security Worker or Alarm Monitoring License
- At least one year of supervisory or team lead experience
- Security, CCTV monitoring, operations, or related environment experience
- Strong computer skills and video monitoring software aptitude
- Clear communication, documentation, and time-sensitive decision-making abilities

Apply your CCTV monitoring, leadership, documentation, and incident response skills within Paladin Security's Burnaby operations centre.

📌 Security Operations Centre Supervisor (Canada)
🏢 Paladin Security
📍 Canada