Deliver trusted credit card support with TD in London, Ontario, using communication skills and banking knowledge in a primarily offsite setting.
As a Credit Card Representative, you will assist inbound callers with account inquiries and resolve concerns through advice and recommendations. You will support TD customers by providing solutions for unique banking needs while navigating computer systems and multiple screens. The position includes twelve weeks of paid, full time onsite training before primarily offsite work.
Key Responsibilities:
- Assist inbound callers with credit card account inquiries
- Resolve concerns at the first point of contact
- Recommend TD products or services when appropriate
- Deliver friendly, knowledgeable customer service consistently
- Participate in ongoing training and coaching
Requirements:
- High School Diploma or equivalent
- Exceptional communication and listening skills
- Ability to navigate systems and multiple screens accurately
- Digital literacy across smartphones, tablets, laptops, and headsets
- Integrity when managing sensitive customer information
Apply your communication, problem-solving, and banking service skills as a TD Credit Card Representative in London.
📌 Credit Card Customer Service Representative (Canada)
🏢 TD
📍 Canada