Lead live CCTV monitoring and response coordination as a full-time Security Operations Centre Supervisor working on-site in Burnaby, British Columbia.
This working-supervisor position combines hands-on monitoring with team leadership and operational coordination. You will supervise monitoring coverage, track incidents, coach team members, and maintain procedures. The role supports continuous oversight for dedicated client security monitoring.
Key Responsibilities: Supervise monitoring teams and maintain continuous operational coverage
Perform live CCTV monitoring and incident response tracking
Lead onboarding, sit-in training, and ongoing coaching
Update standard operating procedures, workflows, and training materials
Identify quality trends and escalate reports to management
Requirements: Valid British Columbia Security Worker or Alarm Monitoring License
At least one year of supervisory or team lead experience
Security, CCTV monitoring, operations, or related environment experience
Robust computer skills and video monitoring software aptitude
Clear communication, documentation, and time-sensitive decision-making abilities
Apply your CCTV monitoring, leadership, documentation, and incident response skills within Paladin Security's Burnaby operations centre.
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📌 Security Operations Centre Supervisor (British Columbia)
🏢 Paladin Security
📍 British Columbia
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