Support Amazon customers in person, by phone, and email while resolving delivery issues at a last-mile delivery warehouse. Work full time, 40 or more hours weekly.
As a Delivery Station Customer Service Associate, you will provide real-time, hands-on support for packages and delivery questions. You will connect customers with experts, guide delivery partners, and help improve customer experiences. The work includes written communication, judgment, and quick decisions.
Key Responsibilities: Communicate directly with customers in person, by phone, and email
Resolve delivery issues and set appropriate customer expectations
Provide accurate, concise written responses to customer concerns
Inform delivery partners when customers reschedule deliveries
Make effective decisions on behalf of customers
Requirements: Work a versatile full-time schedule of 40 or more hours
Carry, lift, push, and pull up to 49 pounds
Stand and walk during shifts lasting up to 12 hours
Frequently push, pull, squat, bend, and reach
Work with variable noise and temperatures during shifts
Apply customer communication, logical problem-solving, and delivery support skills within Amazon’s logistics operation.

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📌 Delivery Station Customer Support Associate (British Columbia)
🏢 Amazon
📍 British Columbia