Our client, an established third-party logistics (3PL) provider located in Brampton, is seeking an experienced Dispatcher to join their growing team.
In this role, you will be responsible for coordinating domestic and cross-border shipments, working closely with carriers, customers and internal warehouse operations to ensure the efficient and timely movement of freight. The ideal candidate will bring strong transportation knowledge, excellent organizational and communication skills, and the ability to manage multiple priorities in a fast-paced logistics workplace.
Responsibilities: Arrange pickup/delivery of customer orders for both domestic and transborder shipments
Deal with a variety of different carriers to secure rates, availability and transit time
Communicate specific freight requirements and procedures to drivers and carrier dispatch
Track and trace shipments, monitor shipments and relay status to customers
Communicate with Customer Service Representatives and warehouse operations for order completion
Update TMS with accessorial charges and ensure the load is complete and accurate for billing
Schedule appointments for inbounds and outbounds
Coordinate container and airport deliveries to warehouse
Assist customers and other third parties with inquiries and problem resolution; escal
Obtain carrier packages and insurance/WSIB/etc.




Provide carrier rates to the Rating Department for quoting and prospecting purposes
Perform other duties and projects as assigned
Skill and Qualifications: 3+ years of transportation experience.
Strong written and verbal communication skills
Strong organizational, time management, multitasking and problem-solving skills
Capable of communicating effectively in a concise, skilled manner
Attention to detail and accuracy
Proficient working with MS Office including Outlook
Proficient working knowledge in ERP/TMS software
We thank all applicants for their interest; however, only candidates selected to proceed in the recruitment process will be contacted.
We may use technology, assisted tools, including artificial intelligence (AI), to screen, assess, or select applicants during portions of the recruitment and hiring process. All hiring decisions are made by human decision-makers.
We are an equal opportunity employer committed to fostering a diverse, inclusive, accessible, and respectful workplace. Accommodation is available upon request throughout the application, recruitment, and selection process. Applicants may request accommodation or additional information regarding the recruitment process at any stage.
Vacancy Status: This posting is for an existing vacancy.

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📌 Dispatcher (Ontario)
🏢 Pivotal Integrated HR Solutions
📍 Ontario