Use your travel knowledge and French fluency as an American Express Bilingual Travel Concierge Consultant serving Premium Card Members through remote customer interactions.
Global Servicing supports consumer travel, concierge experiences, and card customer service across American Express. This consultant role focuses on creating memorable trips, delivering extraordinary experiences, and building lasting relationships through chat, email, and voice. You will use travel tools daily, with training provided in Sabre GDS.
Key Responsibilities: Create unforgettable trips and concierge experiences
Deliver innovative and extraordinary travel experiences
Handle customer responsibilities across chat, email, and voice
Listen carefully and build lasting customer relationships
Recommend and cross-sell relevant products and services
Requirements: Fluent spoken and written French
Knowledge of travel and world geography
Robust communication, time-management, and multitasking skills
Sales experience with consultative skills
Flexibility to work evenings, nights, and weekends
Bring French fluency, travel expertise, and consultative service skills to Premium Card Member experiences at American Express.

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📌 Bilingual Travel Concierge Consultant (Quebec City)
🏢 American Express
📍 Quebec City