Deliver trusted credit card support with TD in London, Ontario, using communication skills and banking knowledge in a primarily offsite setting.
As a Credit Card Representative, you will assist inbound callers with account inquiries and resolve concerns through advice and recommendations. You will support TD customers by providing solutions for unique banking needs while navigating computer systems and multiple screens. The position includes twelve weeks of paid, full time onsite training before primarily offsite work.
Key Responsibilities: Assist inbound callers with credit card account inquiries
Resolve concerns at the first point of contact
Recommend TD products or services when appropriate
Deliver friendly, knowledgeable customer service consistently
Participate in ongoing training and coaching
Requirements: High School Diploma or equivalent
Exceptional communication and listening skills
Ability to navigate systems and multiple screens accurately
Digital literacy across smartphones, tablets, laptops, and headsets
Integrity when managing sensitive customer information
Apply your communication, problem-solving, and banking service skills as a TD Credit Card Representative in London.

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📌 Credit Card Customer Service Representative (Ontario)
🏢 TD
📍 Ontario