Support complex customer orders for Xylem in a hybrid setting, using ERP tools, CRM data, and robust communication skills. Work from Calgary, Saskatoon, Winnipeg, Nisku, or Sudbury.
As a Customer Support Specialist, you will provide commercial support throughout order execution and follow-up. The position serves internal and external customers while coordinating with sales, operations, finance, and vendors. You will maintain accurate ERP and CRM information, support bids, and help create strong service experiences.
Key Responsibilities: Execute and follow up on customer orders using ERP tools
Review ERP information and resolve potential order issues
Provide item availability and pricing assistance
Submit rental, sale, field service, and work orders




Maintain CRM data and support customer communications
Requirements: Three to five years of customer service experience
Two-year degree or equivalent customer service experience
Strong written, verbal, collaborative, and organizational skills
Ability to manage heavy order transaction volumes
Microsoft Office proficiency; ERP or Salesforce experience preferred
Bring customer service, order execution, ERP, and CRM expertise to Xylem’s hybrid support team across Canada.

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📌 Customer Support Order Specialist (Saskatchewan)
🏢 Xylem
📍 Saskatchewan