Use bilingual communication and account reconciliation skills as a First Party Collection Agent with UPLevel in Quebec or Etobicoke. This is permanent, full time work.
Credit Risk Management Canada Ltd. is seeking a First Party Collection Agent, internally called Debt Recovery Account Manager. You will reconcile accounts under 60 days delinquent through first party collections, supporting customer and client account updates. The work uses phone, email, documents, payment arrangements, and account systems.
Key Responsibilities: Communicate with customers through email and phone calls
Send and receive documents to update accounts
Find solutions and arrange customer payments
Meet weekly call and collection targets
Complete skip tracing tasks when needed
Requirements: Bilingual communication skills in French and English
High level of communication skills
Ability to multitask across account activities
Knowledge of Microsoft suite, soft phones, and CRM systems
One to two years of experience considered an asset
Apply your French, English, customer communication, and account reconciliation skills to debt recovery at UPLevel in Quebec or Etobicoke.

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📌 Bilingual First Party Collection Agent (Ontario)
🏢 Information Services Corporation ISC
📍 Ontario