Support Duncan customers through counter sales, product recommendations, order accuracy, and warehouse coordination at E.B. Horsman & Son.
This full time permanent role serves as the primary contact for incoming branch customers. You will interpret needs, troubleshoot issues, provide quotations, and recommend electrical products and solutions. The work also includes computer systems, inventory, shipments, and customer inquiries.
Key Responsibilities: Provide excellent customer service to incoming branch customers
Interpret customer needs and troubleshoot service issues
Prepare quotations and recommend products and solutions
Assemble orders, pack shipments, and process receiving
Manage inventory, stock keeping, and priority orders
Requirements: High school completion
Three-plus years of customer service experience is an asset
Intermediate computer skills, including Microsoft Office proficiency
Basic mathematical skills
Ability to communicate inclusively, collaboratively, and respectfully
Bring customer service, product knowledge, organization, and technology skills to counter sales at E.B. Horsman & Son.

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📌 Customer Service Counter Sales Representative (British Columbia)
🏢 E.B. Horsman & Son
📍 British Columbia