Own AI deployment health at STAN by troubleshooting prompts, analyzing conversation data, and explaining technical findings to customers clearly.
As a Forward Deployed Engineer, you connect product, engineering, and customer success across enterprise accounts. You diagnose conversational AI behavior, configure Manager AI automations, and support integrations with property management systems. Your work turns recurring issues into product input and decision-ready reporting.
Key Responsibilities:
Serve as primary technical contact for enterprise accounts
Diagnose assistant behavior through prompt engineering and log review
Configure, monitor, and troubleshoot Manager AI automations
Support APIs, data flows, and enterprise application integrations
Explain root causes, tradeoffs, and timelines to stakeholders
Requirements:
Three or more years in SaaS preferred
Technical depth with AI and LLM-based products
Comfort with APIs, webhooks, logs, SQL, and Python
Solid analytical instincts using conversation or ticket data
Excellent client-facing communication and ownership mentality
Bring AI troubleshooting, backend skills, and customer communication to STAN’s forward deployed engineering team serving enterprise accounts.
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📌 Forward Deployed Ai Engineer Toronto (Canada)
🏢 STAN AI
📍 Canada
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