Customer service and billing expertise come together in this fully onsite Central Sanitation position in Sarnia, Ontario. Use ServiceCore and MS Office daily.
As a Customer Service Representative, you will work under the General Manager’s supervision for Total Sanitation Services. The role supports customers through phone, email, chat, and in-person assistance. You will also manage orders, billing, account reconciliation, collections, and third-party uploads while coordinating with drivers and the Customer Service team.
Key Responsibilities: Respond to inquiries through phone, email, and chat
Enter ServiceCore orders and update customer accounts
Complete daily billing for assigned customer accounts
Reconcile accounts and collect past due balances
Assist in-person customers with account payments
Requirements: Five or more years of customer service experience
Billing experience is an asset
Strong computer skills and MS Office knowledge
Excellent organizational and time management skills
Qualified, courteous communication under pressure
Bring customer service, billing, organization, and communication skills to Central Sanitation’s Sarnia customer operations team.

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📌 Customer Service Billing Representative (Ontario)
🏢 Total Sanitation Services
📍 Ontario