Support TD Canada Trust customers in Saint-Hubert with banking advice, digital education, and accurate service transactions at the branch.
This Personal Banking Associate role serves customers with financial queries, new accounts, investment advice, and banking solutions. You will understand needs, guide customers to appropriate contacts, and help deliver positive customer experiences. The position also supports frontline operations and branch processes.
Key Responsibilities: Engage customers in advice, transactions, and problem resolution
Guide customers toward appropriate banking solutions and contacts
Educate customers about mobile, ATM, and online banking
Support scheduled cash and non-cash frontline transactions
Complete accurate documentation and business processes
Requirements: High School diploma or one-plus year relevant experience
Obtain Investment Funds Canada certification within 90 days
Proficiency with Microsoft Office, branch software, and internet
Knowledge of banking solutions and processes
Solid customer experience and communication skills
Use customer service, banking knowledge, and digital education skills as a Personal Banking Associate at TD Canada Trust.

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📌 Personal Banking Associate Saint-Hubert (Quebec City)
🏢 TD Bank Group
📍 Quebec City