Enterprise networking and advanced troubleshooting define this IT Analyst II position at Health Shared Services, based at CN Tower. Regular full time work includes days and on-call support.

You will maintain reliable information technology operations while resolving complex escalated issues. The work spans routers, switching, VPNs, DNS, firewalls, and security solutions. You will translate business requirements into technical requirements, assess vendor solutions, and support enterprise infrastructure initiatives.

Key Responsibilities:
Configure and troubleshoot enterprise routers, switches, and wireless networks
Resolve complex connectivity, routing, performance, and security issues
Manage network access, monitoring, logs, patching, and firmware updates
Maintain network diagrams, procedures, documentation, and incident records




Participate in rotational on-call support and technology projects

Requirements:
Bachelor’s degree in Computer Science, Information Technology, or equivalent
At least five years’ relevant experience within the past seven years
Robust knowledge of TCP/IP, OSPF, BGP, switching, and SD-WAN
Experience with Cisco enterprise platforms, VXLAN, and DWDM
Ability to troubleshoot, communicate, document, and lift equipment up to 50 pounds

Apply advanced enterprise networking, analytical troubleshooting, and infrastructure operations expertise as an IT Analyst II at CN Tower.
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📌 Enterprise Network Analyst Edmonton
🏢 Alberta Health Services
📍 Edmonton