Customer Service - Bilingual - Work from Home (Quebec City)

Customer Service - Bilingual - Work from Home (Quebec City)

29 Oct
|
Arise Virtual Solutions
|
Quebec City

29 Oct

Arise Virtual Solutions

Quebec City

CA$30.76–CA$36.19 hourly

Full time, Part-time

Remote

CA$30.43–CA$35.11 hourly

Full-time

Remote

CA$48.00–CA$69.00 hourly

Full-time

Permanent, Full-time, Part-time

CA$42.19 hourly

Full-time, Temporary

Part-time

Full-time

CA$23.00–CA$30.00 hourly

Temporary, Full-time

CA$69,000.00 yearly

Remote

Full-time

Full-time

Part-time

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We are seeking an experienced AI/ML Engineer to build and deploy secure, scalable AI solutions for mission‑critical initiatives while contributing to proprietary AI infrastructure. You will work with LLMs, RAG, prompt engineering, multi-agent systems, and cloud AI platforms to develop production‑grade machine learning applications.

Key Responsibilities

Design, implement, and optimize AI/ML solutions using LLMs, RAG, and prompt engineering .

Develop and orchestrate multi-agent systems using LangGraph and LangChain .

Deploy AI solutions across secure cloud environments such as AWS GovCloud,



Google GovCloud, Azure IL5+, Vertex AI, and AWS Bedrock .

Build robust ETL and data pipelines , metadata catalogs, and ontologies for AI training and inference.

Develop and maintain REST APIs and SDK integrations .

Collaborate with product, security, and engineering teams to deliver secure, scalable solutions.

Follow modern secure coding, DevOps, and CI/CD practices.

Document technical decisions and communicate complex concepts effectively to technical and non-technical stakeholders.

Required Skills & Qualifications

Strong Python proficiency for AI/ML development, including REST APIs and SDK integrations.

Hands‑on production experience with LLMs, RAG, and prompt engineering .

Experience with multi‑agent orchestration , tool use, LangGraph, and LangChain.

Strong knowledge of cloud AI services, including AWS GovCloud, Google GovCloud, Azure IL5+, Vertex AI, and AWS Bedrock .

Experience building data pipelines, ETL processes, metadata catalogs, and ontologies .

Strong understanding of secure coding and CI/CD practices .

Excellent written and verbal communication skills.

Preferred Qualifications

Experience with enterprise AI platforms such as Anthropic for Gov, OpenAI Enterprise, Gemini Enterprise, or Grok Enterprise .

Knowledge of MCP, metadata catalog platforms, and advanced API development .

Experience working in government, regulated, or security-sensitive cloud environments .

Familiarity with relevant compliance and security standards.

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📌 Customer Service - Bilingual - Work from Home (Quebec City)
🏢 Arise Virtual Solutions
📍 Quebec City

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