Patient scheduling and active listening define this remote opportunity with Insight Medical Imaging. Serve Alberta patients through accurate, compassionate appointment coordination and communication.
As a Central Booking Agent, you will handle diagnostic imaging bookings while maintaining professionalism in a high-volume setting. The work includes electronic fax handling, appointment confirmations, rebooking, and collaboration with clinic teams. Strong prioritization and time management are essential.
Key Responsibilities: Coordinate appointments from incoming physician faxes
Contact patients to confirm and rebook appointments
Fill available appointments when required
Support efficient clinic workflows and timely patient care




Provide feedback supporting scheduling process improvements
Requirements: Robust interpersonal communication and active listening skills
Demonstrated empathy and compassion with patients
Medical scheduling systems and customized software proficiency
Strong data entry and electronic fax handling abilities
High School Diploma and contact center experience
Bring empathy, organization, and medical scheduling knowledge to Insight Medical Imaging’s patient-centered Central Booking Agent team.

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📌 Patient Scheduling Coordinator Insight Medical (Quebec City)
🏢 Insight Medical Imaging
📍 Quebec City