Deliver exceptional customer service as a Customer Care Representative with Connect Hearing in Gibsons or Sechelt, Sunshine Coast, British Columbia.
Reporting to the Regional Clinic Manager, you will support a retail clinic workplace within Connect Hearing Canada and Sonova. The work includes client communication, appointment scheduling, account management, insurance billing, and basic device assistance. Training is provided for cleanings and minor in-clinic repairs.
Key Responsibilities: Provide customer service in person, by phone, and email
Schedule appointments for Hearing Care Professionals
Organize clinic files and maintain client accounts
Coordinate third-party billing with insurance companies
Assist with cleanings and minor device repairs
Requirements: Strong communication and customer service skills
Experience or interest in reconciling accounts receivable
Commitment to helping others and service excellence
Availability to travel to other clinics
Willingness to learn and grow knowledge
Bring customer service, account coordination, and communication skills to Connect Hearing clinics serving clients across the Sunshine Coast.

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📌 Customer Care Representative Gibsons (Ontario)
🏢 Great Lion Canada
📍 Ontario