Compare item-level shipment records and send accurate split-delivery updates remotely as a full time Customer Service Assistant. Accuracy matters when orders arrive in separate parcels.

This customer service position focuses on reviewing online orders with multiple shipments. You will match items with parcels, explain confirmed statuses, and record customer questions. Office administration accuracy supports transparent communication with fulfillment, billing, and exception specialists. Prior order support helps but is not required; transferable customer service or office administration experience is welcome.

Key Responsibilities:
Review assigned online orders containing multiple shipments
Match items with correct parcels and tracking records
Send approved notices and answer routine customer questions




Record received items, reports, and previous shipment notices
Route missing-parcel and charge disputes to specialists

Requirements:
Customer service or office administration experience can transfer
Comfort comparing item lists and shipment records
Ability to explain confirmed and pending information clearly
Accuracy when maintaining separate item-level statuses
Private home office or equivalent space

Use careful order review, clear customer explanations, and accurate case notes to support accurate split shipment communication from home.
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📌 Remote Split Shipment Customer Service Assistant Montreal
🏢 Hrstalentsolutions
📍 Montreal