Support GCT terminal technology through hands-on troubleshooting, hardware expertise, and field service across Lower Mainland office and industrial environments.
As a Terminal Support Specialist, you will provide second-level IT support for desktops, mobile devices, peripherals, applications, and specialized systems. The work spans Deltaport, Vanterm, and the Vancouver office, including container-handling equipment. You will diagnose incidents independently, document problems, and escalate appropriately.
Key Responsibilities: Support desktop, mobile, and operational technology equipment across GCT locations
Troubleshoot and repair computer systems in industrial equipment
Resolve hardware, operating system, connectivity, and application issues
Prioritize tickets affecting operations, safety,



or business continuity
Coordinate escalation with technical teams and external vendors
Requirements: Two or more years of second-level IT support experience
Diploma or degree in Information Technology or related discipline
Robust hardware troubleshooting, organizational, and problem-solving skills
Valid driver's license and reliable vehicle access
Ability to work shifts across GCT terminal locations
Apply your second-level support, hardware troubleshooting, and communication skills across GCT's critical terminal technology environments.

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📌 Second Level IT Support Specialist (British Columbia)
🏢 Global Container Terminals
📍 British Columbia