Support City of Yellowknife residents through customer service, financial transactions, and hybrid clerical administration. Use accounting knowledge and explicit communication daily.
Reporting to the Manager, Financial Services – Operations, the Customer Service and Finance Officer supports City operations. The position assists clients, visitors, and guests while conducting transactional financial services. It also requires administrative support, time management, and proficiency in Microsoft Office applications.
Key Responsibilities: Greet clients, visitors, and other City guests
Provide customer service support and information
Perform clerical and administrative services
Conduct transactional financial services for the division
Coordinate various financial activities
Requirements: Diploma in accounting or a related discipline
Minimum two years practical accounting or financial experience
Proficiency in Excel, PowerPoint, and Word
Clear verbal and written communication abilities
Ability to obtain notary public designation if required
Bring accounting experience, financial coordination, and resident-focused communication to the City of Yellowknife’s hybrid service function.