Remote in Canada, administer ServiceNow with functional support, JavaScript development, and platform enhancements across scheduled 24/7 coverage.
As a ServiceNow Platform Administrator at Ateko, you will support, maintain, and evolve the platform for major brands. You will manage incidents, investigate user issues, and deliver improvements. Collaboration spans development, architecture, business analysis, quality assurance, change management, delivery teams, stakeholders, and clients.
Key Responsibilities: Own ServiceNow incidents while meeting established SLAs
Provide functional and technical support during scheduled rotations
Analyze, troubleshoot, and follow up on reported issues
Implement features and platform improvements from user stories
Deploy documented,



compliant change requests from stakeholders
Requirements: Minimum two years of ServiceNow system administration experience
Knowledge of Incident, Change, and CMDB administration
Experience with ACLs, UI Policies, Business Rules, and Catalog Items
ServiceNow development knowledge, including client and server-side JavaScript
French and English communication; Canadian residence and scheduled 24/7 availability
Apply ServiceNow administration, troubleshooting, development, and communication skills while supporting critical platform operations at Ateko.

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📌 ServiceNow System Administrator Canada (Alberta)
🏢 FXINNOVATION
📍 Alberta