29 Oct
|
G Adventures Inc (Canada)
|
Ontario
29 Oct
G Adventures Inc (Canada)
Ontario
Lead luxury travel sales operations at G Adventures, using Salesforce CRM and Compass to support bespoke client experiences and conversions.
The Supervisor, GWIZ, Private Travel and Signature leads specialists serving National Geographic Signature travelers, travel agents, and private clients. This supervisory role manages performance, luxury service KPIs, escalations, and operational delivery. It also supports sales activity, process improvements, and brand alignment.
Key Responsibilities: Lead, coach, and support Signature and Private Travel specialists
Monitor queues, workload, service levels, and team performance
Handle bespoke requests, VIPs, and high-level escalations
Analyze conversion, booking, option, and traveler feedback data
Support process improvements, automation, and system enhancements
Requirements: Three-plus years of luxury travel sales or concierge experience
Two-plus years supervising contact center or travel sales teams
Two-plus years using Salesforce CRM and travel reservation systems
Experience with Compass and global distribution systems
Experience delivering high-touch customer service
Apply private travel sales leadership, Salesforce expertise, and luxury service skills to support G Adventures’ Signature business.
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📌 Private Travel Sales Supervisor (Ontario)
🏢 G Adventures Inc (Canada)
📍 Ontario