Elevate the homeowner experience with Mattamy Homes as a Community Coordinator in Ottawa. This full-time role combines top-notch customer service with effective office administration to enhance homeowner satisfaction.Mattamy Homes is seeking a full-time Community Coordinator for their Warranty Department. In this role, you'll engage with homeowners, manage warranty visits, and liaise with trade partners while responding promptly to inquiries. Your contributions ensure timely communication and seamless service which directly impact homeowner satisfaction and community relations.Key Responsibilities:Deliver exceptional service to homeowners and trade partnersManage all telephone inquiries, responding within 24 hoursCoordinate and schedule warranty visits and follow-upsMaintain service requests in the JDE systemsPrepare reports for the Warranty Management teamRequirements:Minimum 2 years of office administration experienceStrong computer skills in Microsoft Office SuiteExcellent communication and conflict resolution skillsOrganized with multitasking abilities in rapid-paced settingsPositive and proactive mindset under pressureIf you're dedicated to enhancing the homeowner journey, your skills will shine at Mattamy Homes.
📌 Community Coordinator - Warranty (Varennes)
🏢 Mattamy Homes
📍 Varennes
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