Lead Shopify implementations for Reactiv merchants, using AI fluency and project management skills to deliver launches from discovery through hypercare.
As Implementation Lead, you will own merchant onboarding across SaaS and ecommerce implementations. You will manage Shopify setups, integrations, project plans, launch readiness, and stakeholder communication. The work spans mid-market launches and enterprise builds involving agencies, developers, and executive sponsors.
Key Responsibilities: Run discovery, onboarding calls, and implementation walkthroughs
Manage concurrent project plans, scope, milestones, and timelines
Configure integrations and troubleshoot Shopify implementation issues
Own app launches, QA, submissions, approvals, and hypercare




Hand accounts to Customer Success with documented checklists
Requirements: Experience in SaaS, ecommerce, Shopify, onboarding, or implementation
Daily AI fluency with Claude, ChatGPT, or similar tools
Understanding of Shopify structure, Liquid, APIs, and permissions
Robust project management and proactive written communication
Experience managing enterprise stakeholders, agencies, or systems integrators
Bring Shopify expertise, AI fluency, and implementation leadership to help Reactiv merchants launch personalized mobile commerce experiences successfully.

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📌 Shopify Ecommerce Implementation Lead (Ontario)
🏢 Reactiv
📍 Ontario