Serve families in Thornhill as a Family Service Counselor, combining personalized client care, cemetery arrangements, and pre-need sales.

This sales position serves client families through at-need cemetery arrangements and pre-need planning. You will provide exemplary personalized service while generating cemetery revenue and remaining the primary family contact. The work emphasizes prospecting, presentations, referrals, relationship building, and attentive follow-through. You will collaborate with funeral directors, location managers, and funeral home or cemetery staff to provide seamless service.

Key Responsibilities:

- Prospect one to two hours daily for recent leads
- Present at-need and pre-need arrangements to families




- Respond respectfully to client inquiries and requests
- Track activity levels and maintain productivity
- Collaborate with funeral directors and cemetery staff

Requirements:

- High school diploma or equivalent required
- One to two years college or equivalent experience
- One to two years customer service or sales preferred
- Current province-issued driver’s license and acceptable record
- Ability to obtain an insurance license if required

Bring empathy, customer service, prospecting, and presentation skills to family-focused cemetery sales in Thornhill.

📌 Family Service Counselor Sales (Canada)
🏢 Service Corporation International
📍 Canada