Support enterprise technology hands-on as an Intermediate Desktop Support Analyst in downtown Toronto, working onsite five days weekly across diverse user environments.
Altis Recruitment seeks an experienced analyst for a leading skilled services organization. Troubleshoot Windows, macOS, iOS, and Android systems while supporting laptops, printers, networked applications, and enterprise tools. Deliver responsive assistance and strong customer service to employees and business stakeholders.
Key Responsibilities: Provide hands-on support for laptops, desktops, printers, and mobile devices
Troubleshoot hardware, software, network, and operating system issues
Manage incidents, service requests, escalations, SLAs, and customer service
Support deployments, upgrades, vulnerability remediation, and asset management
Assist with Office tools,



audiovisual equipment, conferencing, and automation applications
Requirements: Five plus years supporting large corporate or enterprise environments
Two years formal education in computer science or information technology
Hands-on Windows, macOS, iOS, and Android troubleshooting experience
Microsoft Office proficiency, including Word, Excel, and PowerPoint
Eligibility for Government of Canada Reliability clearance and fingerprinting
Bring enterprise support, operating system troubleshooting, and customer service expertise to Altis Recruitment’s Toronto technology team.

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📌 Intermediate Desktop Support Analyst Toronto (Ontario)
🏢 Altis Technology
📍 Ontario