McDougall Energy is a Canadian family-owned business that distributes quality petroleum products and services reliably and responsibly. We are dedicated to delivering customized solutions that meet customers' needs, improve lives, and enrich communities.

At McDougall Energy, we believe every team member has a role in fulfilling our purpose. That's why we give our people the trust, support, and opportunities they need to do their best work. We invite you to join us as we continue to connect customers with the energy solutions of today and tomorrow.

We are proud to be recognized as a Platinum Club member of Canada's Best Managed Companies, having consecutively retained our designation since 2011.

ABOUT THE OPPORTUNITY:
McDougall Energy is looking for a detail-oriented Credit Representative with a positive attitude to join our team. Reporting to the Credit Manager, this Credit Representative is responsible for collections, while ensuring customer satisfaction and retention.

Responsibilities include:

Monitor customer accounts for compliance with credit policies, review and investigate all past due accounts, and contact customer regarding collection of outstanding balances.

Review Accounts Receivable aging list and credit warning reports in assigned portfolio of accounts.

Identify and investigate all past due accounts, budgets, and Non-Sufficient Funds.

Complete risk analysis for customers with past due accounts.

Respond to customer inquiries and resolve concerns in a timely, efficient manner resulting in achievement of first call resolution targets.

Participate in the management of incoming calls.





Participate and facilitate the management of residential budgets payments.

ABOUT YOU:

Ideally 3 years' experience working in Credit or Accounts Receivable workplace

Excellent time management and organizational skills, including the ability to effectively prioritize a significant workload

Ability to handle large volumes of data with attention to detail and high level of accuracy

Excellent communication, interpersonal and negotiation skills, including the ability to handle sensitive communications

Excellent analytical and problem-solving skills

Strong computer proficiency; intermediate knowledge of Microsoft Office Suite; Excel, Word

Ability to work independently and in a team environment

Experience working with an ERP system an asset

WHAT WE OFFER:
We offer growth opportunities and development through on-the-job training, professional courses, and peer learning in a friendly and inclusive work environment that allows you to thrive both personally and professionally.

We offer a comprehensive total rewards package including:

Pay: $24.50 per hour

Employer-matched Group RRSP

Employee Assistance Program (EAP)

Life & Disability Insurance

Bonus Incentives through Employee and Customer Referral Programs

McDougall Energy is committed to an inclusive, barrier-free recruitment and selection process and workplace. If you require any accommodation, please notify us and we will work with you to meet your needs. Confidentiality of all applicants assured. Only those selected for interviews will be contacted, and we thank all other applicants for their interest. McDougall Energy does not use AI in the recruitment process.

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📌 Credit Representative (Manitoba)
🏢 McDougall Energy
📍 Manitoba