Technical product knowledge drives guest service for Arc’teryx Product Guides working onsite on the retail floor and in the community.
This product-focused role delivers brand experiences through authentic recommendations, problem solving, and technical product education. You will represent Arc’teryx, support store initiatives, and develop your outdoor passions with the team. The position includes transactions, communications, inventory, and store responsibilities.
Key Responsibilities: Share technical product knowledge during guest interactions
Recommend products based on guest interests and needs
Champion Arc’teryx in stores and communities
Process purchases, returns, warranties, and Used Gear transactions
Receive and unpack inventory boxes weighing five to thirty pounds
Requirements: Passion for exceptional customer service
Self-motivation and problem-solving ability
Flexibility and adaptability amid ambiguity
Balance of autonomy and collaboration
Availability for required weekend and weekday shifts
Bring product expertise, outdoor passion, and accountable guest service to the Arc’teryx retail floor.

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📌 Arc’teryx Technical Retail Product Guide (Quebec City)
🏢 Arcteryx
📍 Quebec City